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Store Operations Manager

2 months ago


Victoria, British Columbia, Canada Aveda Full time
Job Summary
We are seeking an experienced and results-driven Assistant Store Manager to support the Store Manager in leading a high-performing team and driving business growth. The ideal candidate will have a proven track record of coaching and developing sales associates, as well as experience in retail operations, including inventory management and cash reconciliation.

Key Responsibilities
• Lead and develop a team of sales associates to achieve sales, customer service, and operational targets
• Support the Store Manager in driving business growth and improving store performance
• Provide inspirational and personalized customer service
• Manage retail operations, including inventory management and cash reconciliation
• Coach and develop sales associates to achieve their full potential

Requirements
• Proven retail experience, preferably within the cosmetics industry
• Ability to provide authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others
• Retail operations experience, including inventory management and cash reconciliation
• Ability to work retail hours, including days, nights, weekends, and special events
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Ability to provide proof of right to live and work in the country

What We Offer
• Competitive hourly range: $21.15 to $31.73
• Health insurance coverage
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Education-related programs
• Paid holidays and vacation time
• Incentive compensation programs