Assistant Store Manager Role

2 days ago


Victoria, British Columbia, Canada Whole Foods Market Full time

Job Summary

We are seeking an experienced Assistant Store Manager to join our team at Whole Foods Market. This is a critical leadership role that requires a high level of organizational and communication skills, as well as the ability to motivate and develop a team of retail professionals.

About the Role

The Assistant Store Manager will assist the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. They will be responsible for leading and developing Team Members, ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

Key Responsibilities

  • Operational Leadership: Assist the Team Leader in achieving sales, purchasing, and labor targets, while maintaining a high level of customer satisfaction and employee engagement.
  • Team Development: Lead and develop Team Members through coaching, mentoring, and training, to ensure they have the skills and knowledge needed to succeed in their roles.
  • Store Layout and Merchandising: Develop and maintain creative store layouts and product merchandising strategies that drive sales and enhance the shopping experience.
  • Financial Management: Assist with financial planning, budgeting, and analysis, to ensure the store is operating efficiently and effectively.
  • Customer Service: Foster a culture of exceptional customer service, responding promptly to customer needs and resolving any issues that may arise.

Requirements

  • Leadership Experience: A minimum of 18 months of retail experience, with 6+ months of supervisory experience.
  • Skillset: Strong communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.

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