Contract Coordinator

4 weeks ago

Calgary, Alberta, Canada Rockwell Automation Full time
Job Title: Contract Coordinator

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. We are seeking a highly skilled Contract Coordinator to join our team.

Job Summary:

The Contract Coordinator will be the primary point of contact for Rockwell Automation's customers for CSM Projects and Support Contracts. This role will provide administrative support for the region assigned and be responsible for leading the execution and completion of projects in terms of maintaining timelines, customer satisfaction, costs, and assigned by the region.

Key Responsibilities:
  • Manage projects (> 100k) and provide regular updates to customers on project status.
  • Lead face-to-face meetings for large (> 100k) contracts (kick-off and close-out at minimum).
  • Work closely with Territory Service Managers, engineers, and other team members to ensure project success.
  • Manage Contractual activities to ensure timely completion (i.e. Preventative Maintenance).
  • Regularly update QuickBase with tasks, cost, margin, forecasted completion dates.
  • Ensure project/contract cash flow is followed per proposal (i.e. timely invoicing and payment).
  • Demonstrate commercial skills in fulfilling customer requirements.
  • Quickly react and respond to urgent customer needs, ensuring open communication and timely responses.
  • Plan/prepares resources to be able to meet customer demands. Balancing workload across projects is key.
  • Identify, predict, and minimize technical, contractual, and financial risks and effectively plan for the project/contract lifecycle.
  • Prepare regional projects revenue forecast and update monthly projections.
  • Maintenance and storage of Project/Contract documentation as required by RA policy.
  • Identify and lead process improvement projects.
  • Ensure project/contract teams follow proper safety procedures per RA and customer policy.
Requirements:
  • High School Diploma or GED
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • Travel as required to cover assigned region/sub-region (

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