Host and Guest Services Representative
4 weeks ago
Key Responsibilities:
- Provide exceptional guest service by warmly greeting guests, directing them to coat and personal item areas, and indicating wait times for tables.
- Manage room flow and assign guests to suitable tables based on group size.
- Support servers by ensuring prompt and courteous service, and verifying that meals meet guest expectations.
- Take reservations for special functions and general dining, and answer phone calls with general inquiries.
- Assist in arranging the restaurant for special functions.
- Maintain a clean and welcoming entrance to the restaurant and contribute to general housekeeping.
- Clean and stock the dining area to provide a pleasant environment for guests.
- Perform related duties as requested by Managers and Team Leads.
Requirements:
- Be outgoing and engaging with a desire to learn.
- Have previous host or food service experience (an asset, not required).
- Be reliable and have good attention to detail.
- Be able to work flexible hours, including weekends, evenings, and holidays.
- Be able to stand for extended periods.
Benefits:
- A staff season's pass for the resort and local mountains.
- A competitive wage with seasonal accident insurance.
- Discounts on food, retail, and hotels.
- Pro-deals.
- The opportunity to host suite stays and staff events.
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