Host and Guest Services Representative

4 weeks ago


Golden, Canada Resorts of the Canadian Rockies Full time

Key Responsibilities:

  • Provide exceptional guest service by warmly greeting guests, directing them to coat and personal item areas, and indicating wait times for tables.
  • Manage room flow and assign guests to suitable tables based on group size.
  • Support servers by ensuring prompt and courteous service, and verifying that meals meet guest expectations.
  • Take reservations for special functions and general dining, and answer phone calls with general inquiries.
  • Assist in arranging the restaurant for special functions.
  • Maintain a clean and welcoming entrance to the restaurant and contribute to general housekeeping.
  • Clean and stock the dining area to provide a pleasant environment for guests.
  • Perform related duties as requested by Managers and Team Leads.

Requirements:

  • Be outgoing and engaging with a desire to learn.
  • Have previous host or food service experience (an asset, not required).
  • Be reliable and have good attention to detail.
  • Be able to work flexible hours, including weekends, evenings, and holidays.
  • Be able to stand for extended periods.

Benefits:

  • A staff season's pass for the resort and local mountains.
  • A competitive wage with seasonal accident insurance.
  • Discounts on food, retail, and hotels.
  • Pro-deals.
  • The opportunity to host suite stays and staff events.

  • Resort Host

    4 weeks ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    Host Job SummaryWe are seeking a friendly and organized Host to join our team at Resorts of the Canadian Rockies. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.Key Responsibilities:Manage room flow and assign guests to tables suitable for the size of their group.Support...

  • Hospitality Host

    1 week ago


    Golden, Canada Prestige Inn Golden Full time

    We are seeking a detail-oriented and proactive Hospitality Host to join our team at Prestige Inn Golden. As a key member of our staff, you will provide exceptional service to our guests, ensuring their stay is comfortable and enjoyable.

  • Hospitality Host

    1 week ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    Company Overview:We are Resorts of the Canadian Rockies, a leading hospitality provider in the heart of the mountains.Salary:$25-$35 per hour, depending on experienceJob Description:We are seeking an exceptional Hospitality Host to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our...

  • Eagle's Eye Host

    4 months ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    You will: Warmly greet guests, courteously direct where coats and other personal items may be left, and indicate where patrons may wait until their table is ready. Manage room flow and assign guests to tables suitable for the size of their group. Support servers by ensuring prompt and courteous service, and ensure that the meal meets the guest’s...

  • Eagle's Eye Expediter

    4 weeks ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Food Service Professional to join our team at Eagle's Eye Restaurant. As an Expediter, you will play a crucial role in ensuring the smooth operation of our dining service, providing exceptional guest experiences, and maintaining high standards of food presentation and quality.Key...


  • Golden, Canada Resorts of the Canadian Rockies Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Services Team Lead to join our team at Kicking Horse Mountain Resort. As a key member of our resort operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.Key ResponsibilitiesCarry out administrative tasks to ensure...


  • Golden, Canada Resorts of the Canadian Rockies Full time

    You will: · Carry out administrative tasks to ensureeffective and efficient management of the Guest Services team. · Provide day-to-day, hands-on supervision forthe Guest Services Agents, including assisting the manager in recruitment,scheduling, staff orientation, training, supervision and delegation of tasks. · Maintain a positive working...


  • Golden, Canada Ramada Golden Full time

    Job Title: Front Desk RepresentativeJob Summary: We are seeking a Front Desk Representative to join our team at Ramada Golden. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Register arriving...


  • Golden, Canada Ramada Golden Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Ramada Golden as a front desk agent. This is a permanent position with 40 hours of work per week.Key ResponsibilitiesRegister guests and assign rooms, process group arrivals and departures, take, cancel and change room reservations, provide information on hotel...


  • Golden, Canada Resorts of the Canadian Rockies Full time

    Company Overview:We are a leading resort operator in the Canadian Rockies, known for our exceptional customer service and breathtaking mountain scenery.Job Summary:We are seeking a highly motivated and detail-oriented Eagle's Eye Expediter to join our team at Eagle's Eye Restaurant. As an Eagle's Eye Expediter, you will be responsible for ensuring that our...


  • Golden, Canada Resorts of the Canadian Rockies Full time

    Company OverviewWe are a leading resort management company, Resort of the Canadian Rockies. Our mission is to provide exceptional guest experiences in beautiful mountain destinations.About the RoleThis role oversees the daily operations of our Guest Services team, ensuring seamless delivery of services and high levels of guest satisfaction.Key...


  • Golden, Canada Resorts of the Canadian Rockies Full time

    Job SummaryWe are seeking a highly skilled and experienced Interim Manager to join our team at The Whitetooth Grill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesAct as the face of The Whitetooth...


  • Golden, Canada Resorts of the Canadian Rockies Full time

    Job Summary:We are seeking a highly skilled Guest Services Team Lead to join our team at Resorts of the Canadian Rockies. As a key member of our resort operations team, you will be responsible for leading the Guest Services team and ensuring exceptional guest experiences.Key Responsibilities:Carry out administrative tasks to ensure effective and efficient...

  • Eagle's Eye Expediter

    4 months ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    You will: Ensure food is delivered to guests in a timely andcourteous manner Promptly clear, clean and reset tables as necessary Maintain effective communications within restaurantto provide high levels of guest service Ensure exceptional food presentation Assist in arranging the physical environment forany special functions Clean and stock the...


  • Golden, Canada Ramada Golden Full time

    Job Description:We are seeking a detail-oriented and organized Front Desk Representative to join our team at Ramada Golden. The successful candidate will provide exceptional customer service, ensuring a seamless experience for guests.Key Responsibilities:Register arriving guests and assign rooms in a timely manner.Process group arrivals and departures...


  • Golden, Canada Ramada Golden Full time

    Job SummaryWe are seeking a skilled Hotel Front Desk Representative to join our team at Ramada Golden. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay experience.


  • Golden, Canada MARY'S MOTEL Full time

    About Mary's MotelMary's Motel is a leading hospitality provider with a strong commitment to excellence. Our team is dedicated to delivering exceptional guest experiences and creating a welcoming environment for all visitors.Job SummaryWe are seeking an experienced Hotel Operations Supervisor to join our team at Mary's Motel. The successful candidate...


  • Golden, Canada Travelodge Golden Full time

    As a Front Desk Agent with Travelodge Golden, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay experience.Key Responsibilities:Register arriving guests and assign rooms efficientlyProcess room reservations, cancellations, and changesProvide hotel information and services to...


  • Golden, Canada Basecamp Resorts Full time

    Guest Service Agent/Housekeeper/Laundry Attendant Golden, BC About Basecamp Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are a young and energetic team driven by our values and providing our...

  • Eagle's Eye Expediter

    1 month ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Eagle's Eye Expediter to join our team at Kicking Horse Mountain Resort. As a key member of our food service team, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service, effective communication, and a commitment to safety.Key...