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Digital Engagement Manager

2 months ago

Toronto, Ontario, Canada Samsung Ads Full time
About Samsung Ads

Samsung Ads is a leading advertising monetization arm of Samsung Electronics, leveraging proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers.

We partner with brands, agencies, and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross-device solution.

Samsung's unique first-party data helps brands connect with their audience as they explore content across desktop, mobile, tablets, and our Smart TVs.

The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory.

About the Role

We are seeking a highly skilled Digital Engagement Manager to support our Sales team in driving direct impact towards quarterly revenue goals.

  • Support the Sales team in driving direct impact towards quarterly revenue goals.
  • Partner with Sellers on key accounts & verticals to provide seamless end-to-end full support.
  • Collaborate with the Client Solutions team to deliver exceptional client service and drive campaign performance.
Key Responsibilities

The successful candidate will be responsible for:

  • Aligning directly with Sales representatives to provide seamless account support, including RFP responses, media planning, post-sale kick-off, and management of campaign insights & reports.
  • Serving as lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner.
  • Leading campaign kick-off meetings, managing launch timelines, and streamlining communication on campaign updates, troubleshooting, optimization recommendations, and final campaign review.
  • Producing best practices and learnings based on campaign performance, and providing clients with recommendations to drive renewal business.
  • Collaborating with the Marketing team for custom ideation and marketing solutions, providing specific overview of client's objectives and goals.
Requirements

The ideal candidate will have:

  • 5+ years working in an organization that supports the Advertising Sales function specifically within the Account Management role.
  • Experience working directly with clients and ability to present during meetings.
  • Deep understanding of the digital advertising space, with knowledge of programmatic landscape.
  • Bachelor's degree required.