Branch Manager

3 weeks ago

Edmonton, Alberta, Canada EmergencyMD Full time

At EmergencyMD, we're seeking a highly skilled Branch Manager to lead our team and drive business success. As a key member of our operations team, you'll be responsible for directing the activities of our branch location, optimizing service levels, and managing branch P&L. Your expertise will be essential in developing and implementing business plans, maintaining inventory integrity, and ensuring all work is completed efficiently and accurately.

Key Responsibilities:
  • Develop and implement business plans to include operational and sales forecasts, along with financial objectives for the branch
  • Maintain the integrity and accuracy of the physical inventory, perform physical branch inventories as needed
  • Assist in the development of standards of performance as a basis of review
  • Assist in the development and maintenance of company safety policies
  • Ensure all work required (including discrepancy processing) is completed efficiently, accurately, and timely, including but not limited to receiving, restocking, picking, shipping, returns, inventory management
  • Manage day-to-day work, processes, payroll, attendance, time off, evaluations, discipline, and hiring decisions
  • Provide training, coaching, development, and motivation to improve branch performance
  • Ensure proper working order of all facility resources, such as racking, MHE, building systems (HVAC etc.)
  • Maintain building operations to comply with all regulatory obligations, including but not limited to OSHA, HazMat, Federal, State, and Local regulations
  • Continually review the set-up of the building/operations to maintain a clean, efficient, and safe work environment, including but not limited to slotting
  • Must be able to pass certification of training on warehouse equipment where applicable (i.e., fork truck, wave picker, pallet jack, etc.)
  • Adhere to high ethical standards and comply with all regulatory and applicable laws
  • Ensure all front counter operations are performed per policies and procedures
  • Manage retail display area to meet company goals and objectives
  • Participate in daily, weekly, monthly, and annual planning processes as appropriate
  • Develop relationships with carriers to ensure contracts are honored and vendor performance expectations are clearly communicated and achieved
  • Maintain vendor contracts for warehouse-related areas, including but not limited to waste management, security, corrugated supplies, packing supplies, etc.
  • Provide regular feedback to Regional Management on the overall operations of the branch, sharing effective practices, competitive intelligence, and business opportunities
  • Manage and/or prepare reports, including daily reporting requirements and daily non-negotiables
  • Project a favorable image of the company to enhance public recognition
  • Special projects as assigned by management

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