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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Subway Sandwiches & Salads. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurants, maintaining high standards of quality and customer service, and driving business growth.
Key Responsibilities- Service Development
- Determine the type of services to be offered and implement operational procedures to meet customer needs.
- Financial Management
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Performance Management
- Conduct performance reviews to assess employee performance and provide feedback for improvement.
- Inventory Management
- Organize and maintain inventory levels to ensure efficient stock management and minimize waste.
- Health and Safety
- Ensure health and safety regulations are followed to maintain a safe working environment.
- Supply Chain Management
- Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
- Marketing and Sales
- Participate in marketing plans and implementation to drive business growth and increase sales.
- Customer Service
- Address customers' complaints or concerns in a professional and timely manner.
- Operations Management
- Plan, organize, direct, control, and evaluate daily operations to ensure efficient restaurant management.
We are looking for a highly organized and detail-oriented individual with excellent communication and leadership skills. As a Restaurant Operations Manager, you will be responsible for leading a team of 5-10 people and ensuring the smooth operation of our restaurants.
Requirements- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience
- 1 year to less than 2 years of experience in a similar role.
- Work Environment
- Fast-paced environment with physically demanding tasks.
- Personal Suitability
- Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliable, and a team player.
We are committed to supporting newcomers and refugees in their settlement process. As a Restaurant Operations Manager, you will have the opportunity to assist with immediate settlement needs, recruit newcomers and refugees, and support them with foreign credential recognition.
