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Retail Store Operations Manager
1 month ago
Retail Store Operations Manager
About the Role:We are seeking an experienced Retail Store Operations Manager to oversee the daily operations of our retail stores. The successful candidate will be responsible for ensuring seamless store operations, maximizing sales, and driving customer satisfaction.
Key Responsibilities:- Hiring and training of staff members, including coaching and developing their skills to meet business objectives.
- Authorizing payments by cheque, managing cash handling procedures, and maintaining a secure environment for transactions.
- Ordering merchandise, maintaining inventory levels, and organizing stockroom operations to ensure efficient use of space.
- Coordinating work schedules to meet business needs, ensuring adequate staffing levels during peak periods.
- Selling merchandise, providing excellent customer service, and resolving customer complaints in a professional manner.
- Preparing reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Supervising and coordinating activities of workers, promoting teamwork and a positive work environment.
- 1-2 years of experience in a retail management role, preferably with supervisory responsibilities.
- Degree or equivalent certification in a relevant field, such as business administration or retail management.
- Excellent communication and leadership skills, with the ability to motivate and train staff.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work in a fast-paced environment, adapt to changing priorities, and maintain a high level of productivity.
The estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications.