Retail Operations Manager

3 weeks ago


Saskatoon, Saskatchewan, Canada SKECHERS Full time
About the Role

Skechers is seeking an experienced Retail Operations Manager to lead our sales and customer experience teams. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Main Responsibilities
  1. Lead Sales Performance: Develop and implement strategies to drive sales growth, including visual merchandising, inventory management, and promotions.
  2. Customer Experience: Foster a positive shopping environment, provide exceptional customer service, and ensure that customers have an engaging and enjoyable experience in our stores.
  3. Team Leadership: Coach, mentor, and develop your team members to achieve their full potential, focusing on skills development, sales performance, and customer service.
  4. Operational Excellence: Ensure seamless store operations, including scheduling, inventory management, and loss prevention.
Requirements
  • Proven track record in retail operations, with experience in sales leadership and customer experience.
  • Strong communication and interpersonal skills, with the ability to work effectively with various stakeholders.
  • Ability to analyze data, identify trends, and make informed decisions to drive business results.
  • Passion for delivering exceptional customer experiences and driving sales growth.

About Skechers
Skechers is a global footwear company that designs, develops, and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We are committed to delivering comfort, quality, and style to our customers worldwide.

Compensation Information:
The estimated salary for this role is $55,000-$65,000 per year, depending on experience and qualifications. Skechers offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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