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Retail Store Operations Manager
1 month ago
Michael Hill is a leading premium jewellery brand with stores across Australia, New Zealand and Canada. This Assistant Store Manager role at Michael Hill Midtown Plaza presents an exciting opportunity for a sales-driven professional looking to advance their retail management career.
Salary: $44,000-$49,000 based on relevant experience
About the Role:
The successful candidate will oversee store operations alongside and in the absence of the Store Manager, maintaining high customer service standards and driving sales performance.
Key Responsibilities:
- Manage store operations, ensuring seamless day-to-day activities and achieving business objectives
- Lead and develop a team of sales associates, providing coaching and mentoring to improve performance and productivity
- Maintain a thorough understanding of KPIs, making informed decisions to drive sales growth and profitability
- Build and maintain strong relationships with customers, exceeding their expectations through exceptional service and product knowledge
Requirements:
- Proven leadership skills, with experience in a fast-paced retail environment
- Strong communication and interpersonal skills, with the ability to motivate and coach team members
- A customer-centric focus, with a passion for delivering outstanding customer experiences
- Ability to work collaboratively as part of a team, with a willingness to adapt to changing circumstances
Benefits:
- A competitive extended benefits package, including health, dental, and employee assistance program
- Dedicated training programs to develop product knowledge and sales skills
- Exclusive Team Member Pricing, allowing you to enjoy great savings on products
- A supportive and inclusive work environment, with opportunities for career growth and development