Customer Service Representative

2 weeks ago


Victoria, British Columbia, Canada A2Z Detailing Inc. Full time

A2Z Detailing Inc. is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service, answering phone calls, and responding to emails in a timely and professional manner.

Key Responsibilities:
  • Customer Service: Greet clients, respond to inquiries, and resolve issues in a courteous and professional manner.
  • Phone and Email Management: Answer phone calls, respond to emails, and maintain accurate records of all interactions.
  • Administrative Tasks: Perform data entry, maintain accurate records, and assist with various administrative duties as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a customer-facing role.
  • Language: Fluency in English.
  • Work Environment: Fast-paced office environment with a focus on customer satisfaction.


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