Customer Service Representative

3 weeks ago


Victoria, British Columbia, Canada Reliable Parts - Canada Full time
About Reliable Parts - Canada

Reliable Parts - Canada is a leading distributor of appliance parts in the US & Canadian markets with numerous branch locations, shipping hubs, and distribution centers stretching across North America. Our vision is to improve lives by enhancing choice for everyone, everywhere.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing excellent service and driving sales for our company.

Key Responsibilities
  • Provide exceptional customer service and support to customers in a fast-paced retail environment
  • Assist customers with service requests, answer questions, and provide solutions to their needs
  • Process orders, replenish display items, and conduct research to find solutions
  • Provide recommendations to customers based on their individual needs and relay important company and industry information
  • Meet performance standards and goals as defined by your manager
Requirements
  • High school diploma or equivalent
  • Experience with in-person customer service
  • Familiarity with computer operations, including data entry and switching between multiple screens
  • Excellent phone skills
  • Basic math skills
What We Offer

We provide great benefits, including extended health care, dental care, holidays, paid time off (PTO), employee discounts, and disability. If this sounds like the right opportunity for you, apply today.



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