Sales Development Representative
2 weeks ago
About Dynatrace
Dynatrace is a leading provider of software intelligence solutions. Our mission is to make software work perfectly, ensuring flawless digital experiences for our customers.
Job Summary
We are seeking an experienced Sales Development Representative to join our team. As a key member of our sales organization, you will be responsible for identifying and qualifying sales opportunities for our APM software field sales organization.
About the Role
In this role, you will partner with field sales representatives and marketing to generate demand and qualify leads. You will be responsible for:
- Qualifying leads and prospects based on defined criteria;
- Profile assigned accounts and drive outbound prospecting to generate new business;
- Must call into senior IT management at Fortune 1000 as part of lead development and qualification;
- Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools;
- Develop an understanding of the account's business issues and other relevant information;
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences;
- Educate prospects about Dynatrace enterprise solutions;
- Use CRM-Salesforce.com to track activities;
- Attend weekly territory forecast meetings and update team on progress of identified activities;
- Work to meet defined metrics goals;
- Provide input to marketing including feedback on quality of leads from marketing programs.
Requirements
To be successful in this role, you will need:
- Fluent proficiency in French;
- A college diploma or university degree (equivalent military experience will be considered);
- An understanding of IT operations management solutions is a plus;
- Experience using a CRM preferred, specifically Salesforce.com;
- A high level of commitment to exceptional customer service and relationship building;
- Strong written and verbal communication skills;
- Strong problem-solving, organizational, and interpersonal skills;
- The ability to work both individually and in a team environment;
- Self-motivation with the ability to work in a fast-paced and constantly changing environment.
Compensation
The estimated salary for this role is CAD $90,000 - $95,000 per year, depending on candidate experience, education, and location.
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