HVAC Sales Representative

2 weeks ago

Victoria, British Columbia, Canada TalentSphere Staffing Solutions Full time
Job Title: HVAC Sales Representative

TalentSphere Staffing Solutions is seeking a highly motivated and experienced HVAC Sales Representative to join our team. As a key member of our sales team, you will be responsible for managing projects, negotiating and landing work, and providing exceptional customer service.

Key Responsibilities:

  • Negotiate and land work, ensuring a strong understanding of the job market.
  • Provide feedback to the estimating team on bids and pricing, including workload forecasting.
  • Assist engineers with product selection and layout projects.
  • Review purchase orders and bid documents to optimize profitability.
  • Create PBY files for the support team to issue submittals.
  • Process orders from customer lists in the absence of the support team.
  • Manage and process change orders and site instructions, including pricing.
  • Resolve discrepancies with customers or site contacts.
  • Track orders and deliveries, providing ETA to customers.
  • Notify customers when orders arrive and arrange delivery if required.
  • Close out projects once complete, ensuring full invoicing and maintenance documentation.
  • Provide quotes for jobs not listed on the bid boards, including email requests.
  • Enter quotes with proper association to product codes, as illustrated in the branch's handbook.
  • Train staff in all phases of the sales process to ensure continuity of expected service levels.
  • Provide outstanding customer service, with a customer-first approach to business.
  • Consistently improve the quality of service to meet client expectations and minimize costs.
  • Ensure adequate service levels and conduct review studies to determine cause, effect, and corrective actions.
  • Self-educate and attend manufacturer's factory/training visits to stay up-to-date on the latest product developments and software tools.
  • Build sustainable customer relationships and trust through open communication.
  • Represent the company at site meetings as required.
  • Assist in customer events, such as open houses, sporting events, lunches, etc.

Requirements:

  • Minimum 5 years of experience in a similar position.
  • Demonstrated leadership abilities.
  • Excellent verbal and written communication skills.
  • Self-motivated, creative, and resourceful.
  • Ready to bring positivity, energy, and enthusiasm to the workplace.
  • Professional approach to business and the workplace.
  • Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Able to multitask, prioritize, and manage time effectively.
  • Problem-solving abilities.
  • Ability to work under pressure, unsupervised.
  • Strong work ethic guided by personal integrity and mutual respect.

This is an excellent opportunity to develop your career with a highly respected industry leader in North America. Our company culture prioritizes teamwork and customer service, investing in the long-term success of our employees. A competitive compensation package, including a pension plan and comprehensive benefits, is also offered.

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