Pharmacy Support Associate

4 weeks ago


Burnaby, British Columbia, Canada Neighbourly Pharmacy Full time

Pharmacy Assistant Job Description

We are seeking a skilled Pharmacy Assistant to join our team at Neighbourly Pharmacy. As a Pharmacy Assistant, you will play a vital role in delivering high-quality pharmaceutical services to our patients.

Key Responsibilities:

  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist pharmacists and pharmacy technicians with various tasks, including prescription processing, medication preparation, and inventory management.
  • Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
  • Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
  • Maintain a clean and organized pharmacy area, including medication shelves, dispensing counters, and workstations.
  • Perform clerical tasks, such as filing, faxing, and scanning documents, and assist with processing insurance claims and coordinating prescription transfers.
  • Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.

Requirements:

  • High school diploma or equivalent; completion of a pharmacy assistant program or relevant healthcare certification is preferred.
  • Prior experience in a retail or healthcare setting is advantageous, but not required; on-the-job training will be provided.
  • Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
  • Strong attention to detail and accuracy in performing tasks, such as medication counting and labeling.
  • Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
  • Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems.
  • Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.

Working Conditions:

  • This is a full-time position, with standard work hours typically ranging from 32-40 hours per week, including weekends and holidays.
  • The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.

Neighbourly Pharmacy is an equal opportunity employer, committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.



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