Pharmacy Assistant
4 weeks ago
About the Role
We are seeking a highly motivated and detail-oriented Pharmacy Assistant to join our team at Neighbourly Pharmacy. As a Pharmacy Assistant, you will play a vital role in delivering exceptional patient care and supporting our pharmacists and pharmacy technicians in providing high-quality pharmaceutical services.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Assist with prescription processing, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
- Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
- Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
- Perform clerical tasks such as filing, faxing, and scanning documents, and assist with processing insurance claims and coordinating prescription transfers as required.
- Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.
Requirements
- High school diploma or equivalent. Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
- Prior experience in a retail or healthcare setting is advantageous but not required. On-the-job training will be provided.
- Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
- Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
- Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems (training will be provided).
- Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.
Working Conditions
- This is a full-time position, with standard work hours typically ranging from 32-40 hours per week, including weekends, Monday-Friday.
- The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
What We Offer
- A competitive hourly rate.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
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