Pharmacy Support Specialist
1 day ago
Pharmacy Support Specialist
About the Role:We are seeking a highly motivated and detail-oriented individual to join our pharmacy team as a Pharmacy Support Specialist. This is an excellent opportunity for someone looking to gain experience in the healthcare industry while contributing to the efficient operation of our pharmacy.
Key Responsibilities:- Provide exceptional customer service by greeting customers, answering phone calls, and responding to inquiries about medications and pharmacy services in a courteous and professional manner.
- Assist with prescription processing, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
- Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
- Receive, unpack, and stock incoming shipments of medications and supplies, monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
- Maintain cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations, and dispose of expired medications and hazardous waste according to regulatory guidelines.
- Perform clerical tasks such as filing, faxing, and scanning documents, and assist with processing insurance claims and coordinating prescription transfers as required.
- High school diploma or equivalent; completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
- Prior experience in a retail or healthcare setting is advantageous but not required; on-the-job training will be provided.
- Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
- Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
- Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems (training will be provided).
This is a full-time position, with standard work hours typically ranging from 32-40 hours per week, including weekends, Monday-Friday. The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
Compensation:The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including health and dental insurance, paid time off, and opportunities for career advancement.
Neighbourly Pharmacy is an equal opportunity employer committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
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