ReBird Team Lead

1 month ago

New Westminster, British Columbia, Canada Arc'teryx Equipment Full time

Lead the ReBird Team at Arc'teryx Equipment

The ReBird Team Leader is responsible for overseeing the daily activities of the repair team, ensuring that team members can effectively and efficiently repair customer garments while maintaining a consistent level of quality.

Key Responsibilities:

  • Lead and motivate the team, including communicating objectives and planning efficient distribution of work.
  • Ensure repairs are completed within an agreed repair turnaround time.
  • Repair products when necessary.
  • Maintain Arc'teryx standards of quality.
  • Communicate internally of problems related to repairs.
  • Develop Arc'teryx product and technical knowledge, and innovate new repair techniques and processes.
  • Help plan and prepare workload processes.
  • Set and achieve relevant KPI's, and address issues and concerns for your team.
  • Promote a clean and safe working environment.

Future Opportunities:

  • Lead a strong, effective, and positive team, focusing on timely feedback and enabling team members to improve and cross-train.
  • Coach leaders to effectively plan and allocate resources, lead and mentor operators, and monitor repair turnaround time.
  • Coordinate proper training for new and existing employees to nurture new talents and strengthen skill level.

Requirements:

  • 3+ years' experience in an apparel repair/construction role.
  • Strong attention to detail.
  • Strong English verbal and written communication skills.
  • Strong organizational and problem-solving skills.
  • Ability to work with people in a professional manner under all circumstances.
  • High degree of resourcefulness, flexibility, and adaptability.
  • Proactive in identifying the root cause of issues and developing solutions.

Starting pay for factory skill-based workers is CAD$23.60 hourly. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

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