Hotel Operations Manager

2 weeks ago


London, Ontario, Canada Colborne Street Limited Partnership Full time
Job Title: Hotel Operations Manager

We are seeking a highly skilled Hotel Operations Manager to join our team at Colborne Street Limited Partnership. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
Requirements:
  • Bachelor's degree
  • 2 years to less than 3 years of experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to work under pressure
What We Offer:
  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development


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