Customer Service Supervisor

2 weeks ago


Edmonton, Alberta, Canada Alberta Ltd. Full time
About the Job

We are seeking a skilled Customer Service Supervisor to lead our customer service team. This is a permanent, full-time position that offers a competitive salary and excellent benefits.

Job Description

The Customer Service Supervisor will be responsible for establishing work schedules and procedures, examining and verifying the accuracy of work, identifying workers' training needs, and preparing and submitting reports. They will also conduct performance reviews and co-ordinate, assign, and review work.

Work Environment

The successful candidate will work in a fast-paced environment with a team of 3-4 people. They must have strong attention to detail and be organized.

Requirements
  • Bachelor's degree from a recognized university or college
  • 1-2 years of experience in customer service or a related field
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary range of $55,000-$65,000 per year
  • Excellent benefits package including medical, dental, and vision coverage
  • Opportunities for professional development and advancement

Please submit your resume and cover letter to apply for this exciting opportunity.



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