Relationship Development Coordinator

1 month ago


Winnipeg, Manitoba, Canada OPENLANE Full time
About Us

At Automotive Finance Corporation, we empower independent car dealers to succeed. Our finance solutions have been making dreams come true for over 35 years. We work with over 12,000 dealerships across North America, freeing up cash flow so they can focus on building their business.

We're proud to be a subsidiary of OPENLANE, a global organization with diverse business units. Learn more about our parent company here: https://.

Our Values

We're committed to Elevating Relationships by connecting with our customers and supporting their growth. We believe that Passion is our superpower and that every success is built on the dedication and perseverance of our employees.

We're Vision-Driven, always looking ahead to the bigger picture and preparing our customers for what's to come. We're Dedicated to You, recognizing and validating each other's efforts and working together to achieve success.

What We Offer

  • Competitive compensation and benefits package
  • Medical, dental, and vision benefits with employer contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

Job Summary

We're seeking a Relationship Specialist to join our local team. As a Relationship Specialist, you'll be responsible for building relationships with current and prospective customers, providing financing solutions for independent auto dealers, and growing AFC revenue while balancing risk.

Responsibilities

  1. Use critical thinking to assess business and risk situations and make decisions with little oversight.
  2. Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
  3. Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
  4. Manage, service, and balance risk on customer accounts.
  5. Manage existing accounts and drive new growth opportunities.
  6. Embrace our culture of supporting others' success as they grow in their role.

Requirements

  • A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
  • A valid driver's license with reliable and dedicated transportation.
  • Ability and desire to frequently travel within your market to support our current and prospective customer base.
  • Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt.
  • Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
  • A strong understanding of portfolio management, risk, and new business development.
  • Ability to work independently and autonomously when needed as well as part of a team.
  • Ability to use and understand technology required for your position such as mobile applications and software.
  • High level of accountability towards local goals and business targets.

Nice to Have

  • Previous auto industry or financial services experience.
  • Experience with Google Workspace, Salesforce, Tableau.

We're looking for a talented individual who is passionate about building relationships and driving business growth. If you're a motivated and experienced professional with a strong track record of success, we encourage you to apply for this exciting opportunity.



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