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Freight Coordination Specialist

1 month ago

Winnipeg, Manitoba, Canada Bison Transport Full time

Bison Transport's Customer Service division delivers exceptional service, ensuring on-time pickup and delivery of shipments.

Job Summary

The Freight Coordination Specialist will perform day-to-day coordination of freight and truck movement in a particular region. This role involves routine customer contact and executing detailed administrative work.

Key Responsibilities
  • Enter designated orders for the assigned region, confirming all details are updated and complete for dispatch with necessary information.
  • Update customers on shipment status as requested and produce regular reports of status for selected accounts.
  • Secure shipping and delivery appointments, updating them in the system with a prescribed lead time.
  • Build relationships with shippers and consignees to manage appointment scheduling meeting customer and company needs.
  • Handle customer inquiries efficiently and pleasantly.
Requirements

This role requires:

  • Prior experience in Transportation or Logistics is an asset.
  • Sound analytical and critical thinking skills.
  • Decision making and organizational skills.
  • Proven communication and time-management skills.
  • Strong customer service and relationship-building skills.
  • Ability to thrive in a fast-paced, deadline-oriented environment.
About Bison Transport

We offer a supportive team that provides coaching and training to help develop your skills and progress your career. Our dispersed work environments promote a healthy work-life balance. You'll have meaningful and impactful work and projects with an essential service provider. Join our engaging Wellness Program & extracurricular sports teams.