Client Service Representative Hourly

2 weeks ago


Prince George, British Columbia, Canada CIBC Full time

À la Banque CIBC, nous recherchons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. Nous bâtissons une banque axée sur les relations pour un monde moderne.

En tant que membre de l'équipe Services bancaires personnels et PME, vous utiliserez votre connaissance des produits et services financiers pour aider les clients à combler leurs besoins bancaires courants. Vous offrirez le soutien de première ligne aux clients en vue de l'atteinte de leurs objectifs financiers.

Mobilisation des clients - Aider les clients à gérer leurs comptes et leurs produits. Donner la priorité à l'expérience de chaque client et faire en sorte que chaque interaction soit significative.

Résolution de problèmes - Écouter le client, lui poser des questions et se mettre à sa place. Agir comme un propriétaire en prenant la responsabilité des problèmes des clients, et savoir dans quelles circonstances il vaut mieux compter sur les autres pour mettre au point collectivement une meilleure solution.

Tirer parti de la technologie - Devenir spécialiste des technologies. Faire part de connaissances en présentant aux clients nos applications de services bancaires mobiles pour leur permettre de mieux gérer leurs besoins bancaires.

Vos attributs - Vous accordez la priorité aux clients. Vous communiquez dans le but de trouver les bonnes solutions. Vous dépassez les attentes parce que c'est la bonne chose à faire.

À la Banque CIBC, vos objectifs sont une priorité. En fonction de vos forces et de vos ambitions en tant qu'employé, nous nous efforçons de créer des occasions qui vous permettront d'exploiter votre potentiel.



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