Global Account Director

2 days ago


Calgary, Alberta, Canada FleetCor Technologies, Inc. Full time
About the Role

We are seeking a seasoned Global Account Director to join our team at Corpay, specializing in Aviation and Hospitality. This role will be responsible for managing a portfolio of high-value clients with a multi-regional footprint.

The ideal candidate will have significant experience in engaging and facilitating dialogue with C-level and senior executives, as well as excellent people skills and a customer-focused approach to establish partnerships/alliances.

As an expert in the industry, you will focus on developing and implementing strategies to maximize savings and value for money for our clients while securing a healthy margin for our company.

Responsibilities
  • Act as primary point of contact for clients regarding all matters
  • Lead contracting matters between airlines and hotels
  • Owning SLA's and provide reporting to ensure compliance
  • Manage and mentor teams responsible for delivering against growth plans and key initiatives
  • Coordinate involvement of cross-functional teams to meet account performance objectives and customers' expectations
  • Prepare, deliver, and present required deliverables
  • Work with Data Analytics team to identify trends and savings opportunities
  • Participate in product development by sharing feedback and user reviews
  • Provide visibility to clients about opportunities and risk related to contracting, operations, and Project Status
  • Evaluate results of current accounts, identifying unmet customer needs, monitoring competitive products, analyzing and relaying customer reactions
Requirements
  • Solid knowledge and understanding of Aviation and Hospitality Industry
  • Excellent time management and follow-up skills
  • Strong financial acumen and attention to detail
  • Experience based


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