Hertz Account Management Representative

4 weeks ago


Mississauga, Ontario, Canada Hertz Full time

Account Management Role

The Hertz Corporation is seeking a skilled Account Representative to serve as a direct liaison between Hertz and fleet companies. This role will act as the primary point of contact, facilitating communication and ensuring seamless account management.

Main Responsibilities

  • Develop a thorough understanding of rental and fleet operating systems
  • Assist with fleet account concerns and provide timely resolutions
  • Manage rentals via internal and fleet account systems
  • Support fleet accounts throughout the rental lifecycle, from reservation to invoice
  • Collaborate with a diverse team to deliver exceptional service to internal and external customers
  • Identify opportunities to streamline tasks and improve efficiency

Requirements

  • Experience with HLE operations
  • Familiarity with Hertz systems and processes
  • Strong passion for customer service and communication
  • Excellent organizational and time management skills
  • Ability to work independently and make management-level decisions
  • Proficiency in Microsoft Office, including Excel, PowerPoint, and Word
  • Critical thinking and problem-solving skills
  • Ability to collaborate with internal and external stakeholders
  • Flexibility and adaptability in a fast-paced environment

Benefits

  • Up to 40% discount on Hertz rentals
  • Paid Time Off and comprehensive benefits package
  • Retirement programs and employee assistance program
  • Educational reimbursement and discounts
  • Perks and discounts on theme park tickets, gym memberships, and more


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