Hertz Account Management Representative
4 weeks ago
Account Management Role
The Hertz Corporation is seeking a skilled Account Representative to serve as a direct liaison between Hertz and fleet companies. This role will act as the primary point of contact, facilitating communication and ensuring seamless account management.
Main Responsibilities
- Develop a thorough understanding of rental and fleet operating systems
- Assist with fleet account concerns and provide timely resolutions
- Manage rentals via internal and fleet account systems
- Support fleet accounts throughout the rental lifecycle, from reservation to invoice
- Collaborate with a diverse team to deliver exceptional service to internal and external customers
- Identify opportunities to streamline tasks and improve efficiency
Requirements
- Experience with HLE operations
- Familiarity with Hertz systems and processes
- Strong passion for customer service and communication
- Excellent organizational and time management skills
- Ability to work independently and make management-level decisions
- Proficiency in Microsoft Office, including Excel, PowerPoint, and Word
- Critical thinking and problem-solving skills
- Ability to collaborate with internal and external stakeholders
- Flexibility and adaptability in a fast-paced environment
Benefits
- Up to 40% discount on Hertz rentals
- Paid Time Off and comprehensive benefits package
- Retirement programs and employee assistance program
- Educational reimbursement and discounts
- Perks and discounts on theme park tickets, gym memberships, and more
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