Customer Service Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Operations Manager to lead our Service Department in delivering exceptional results.
As the ideal candidate, you will have a proven track record of managing and coordinating teams, with a strong focus on quality, communication, and customer satisfaction.
This is a permanent full-time position with a competitive salary range of $105K - $120K, offering comprehensive benefits and opportunities for growth and development.
The successful candidate will be responsible for:
- Scheduling and assigning work to service employees based on their skills and knowledge
- Working closely with the Service Business Manager to develop new hire orientation programs and provide mentorship to new technicians
- Optimizing shop efficiency and flow to minimize lost billable hours
- Maintaining effective communication with customers and colleagues
- Assisting in the diagnosis and troubleshooting of machine problems
- Providing excellent customer service and building strong relationships with internal and external customers
To be considered for this exciting opportunity, you should possess:
- At least 5 years of experience in complex service repairs and maintenance
- A Journeyperson Certification in Ag Equipment Tech or equivalent
- Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
- Strong computer skills and ability to use current business systems
This is an excellent opportunity for a motivated and experienced professional to take on a leadership role in our Service Department and contribute to our company's success.
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Customer Service Manager
7 months ago
Fort Saskatchewan, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
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Cement Operator
7 months ago
Fort Saskatchewan, Canada Magnum Cementing Sevices Operations Ltd. Full timeReporting to the Station Manager and under the direction of the Supervisor, the Operator 1 is a class 3 or class 5 (Canada) / non-CDL (U.S.) driving role whose primary responsibility is to safely operate and care for field equipment, perform shop maintenance, and support the operational business. This role works closely with Greenhands and Bulk Drivers. This...
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Process Operator
6 months ago
Fort Saskatchewan, Canada Universal Railway Operations Ltd. Full timeAt Universal Railway Operations Ltd., our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast, in every railway sector, and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this _**Doing It Right**_!_ At Universal...
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Process Operator- Fort Sask
6 months ago
Fort Saskatchewan, Canada Universal Rail Operations Ltd Full timeAt Universal Railway Operations Ltd., our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast, in every railway sector, and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this **_Doing It Right_**_!_ We are...
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Food Service Operations Manager
4 weeks ago
Fort Saskatchewan, Alberta, Canada City Donair and Kabab Full timeCity Donair and Kabab is seeking a Food Service Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.About the RoleThe successful candidate will have at least 1 year to less than 2 years of experience in a supervisory role within the food...
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Customer Service Representative
3 months ago
Fort Saskatchewan, Canada City of Fort Saskatchewan Full time**Job Number**: - J0924-0339**Job Type**: - Casual**Employee Group**: - Union Local CUPE 30**Job Category**: - Customer Service**Open Positions**: - 2**Date Posted**: - September 12, 2024**Closing Date**: - September 26, 2024**Salary**: - $21.86 - $24.01/Hour **Share** **Facebook** **Twitter** **LinkedIn** **Position Summary**: Reporting to the...
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Service Manager
4 weeks ago
Saskatchewan, Canada Heavy Equipment Company Full timeWe are seeking a Service Shift Manager that will manage, coordinate, and direct the workload of the Service Department with a high focus on quality of work, effective communication, and Customer Satisfaction.Service Shift Manager Location(s): Swift Current (SK), Shaunavon (SK), Preeceville (SK)Salary Range: 105K – 120KPermanent Position, Full Benefits:...
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Service Manager
3 days ago
Saskatchewan, Canada Heavy Equipment Company Full timeWe are seeking a Service Shift Manager that will manage, coordinate, and direct the workload of the Service Department with a high focus on quality of work, effective communication, and Customer Satisfaction.Service Shift Manager Location(s): Swift Current (SK), Shaunavon (SK), Preeceville (SK)Salary Range: 105K – 120KPermanent Position, Full Benefits:...
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Customer Service Representative
4 months ago
Fort Saskatchewan, Canada City of Fort Saskatchewan Full timePosition Summary Reporting to the DCC Head Customer Service Representative, the Customer Service Representative will provide high quality front-line service to customers in a friendly and welcoming manner that provides a sense of belonging for all individuals and groups coming into the facility. ...
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Retail Operations Manager
2 weeks ago
Saskatchewan, Canada Warehouse One - The Jean Store Full timeAbout Warehouse OneWe are a leading destination for jeans and fashion enthusiasts. Our mission is to provide a wide selection of quality, affordable jeans and complementary products that help our customers express their personal style.Job SummaryWe are seeking an experienced Retail Operations Manager to lead our team in providing exceptional customer...
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Service Manager
4 weeks ago
Saskatchewan, Canada Heavy Equipment Company Full timeWe are seeking a Service Shift Manager that will manage, coordinate, and direct the workload of the Service Department with a high focus on quality of work, effective communication, and Customer Satisfaction. Service Shift Manager Location(s): Swift Current (SK), Shaunavon (SK), Preeceville (SK) Salary Range: 105K – 120K Permanent Position, Full...
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Service Manager
4 weeks ago
Saskatchewan, Canada Heavy Equipment Company Full timeWe are seeking a Service Shift Manager that will manage, coordinate, and direct the workload of the Service Department with a high focus on quality of work, effective communication, and Customer Satisfaction.Service Shift Manager Location(s): Swift Current (SK), Shaunavon (SK), Preeceville (SK)Salary Range: 105K – 120KPermanent Position, Full Benefits:...
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Service Manager
4 weeks ago
Saskatchewan, Canada Heavy Equipment Company Full timeWe are seeking a Service Shift Manager that will manage, coordinate, and direct the workload of the Service Department with a high focus on quality of work, effective communication, and Customer Satisfaction.Service Shift Manager Location(s): Swift Current (SK), Shaunavon (SK), Preeceville (SK)Salary Range: 105K – 120KPermanent Position, Full Benefits:...
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Customer Sale
3 months ago
Fort Saskatchewan, Canada UFA United Farmers of Alberta Full time**Position Summary**: Reporting to the _**Store Manager, **_the **Customer Sales and Service Representative 1 (CSSR 1) **is responsible for serving and assisting customers in the selection and purchase of goods and services to meet their needs. The Representative provides service in accordance with UFA’s Customer Service Policy and initiates and/or...
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B Train Driver
7 months ago
Fort Saskatchewan, Canada Magnum Cementing Sevices Operations Ltd. Full timeUnder the direction of the Station Manager, the B Train Driver’s primary role is to operate and care for field equipment, perform shop maintenance and support the operational business. This role works closely with Dispatch and Operators. This position is considered to be a safety-sensitive position. Job Responsibilities - Develop and maintain strong...
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Ag Equipment Operations Manager
2 weeks ago
Saskatchewan, Canada Heavy Equipment Company Full timeWe are seeking a dedicated Ag Equipment Operations Manager to oversee the Service Department's workload, focusing on quality, effective communication, and customer satisfaction.Location: Western CanadaSalary Range: $105K - $120K per annum, plus benefits package.This permanent position involves:Assigning and scheduling jobs for service employees based on...
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Shift Lead
2 months ago
Fort Saskatchewan, Canada Universal Rail Operations Ltd Full timeAt Universal Railway Operations Ltd., our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast in every railway sector and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! We are currently seeking...
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Shophand (Class 5) - Fort Saskatchewan, Ab
6 months ago
Fort Saskatchewan, Canada Magnum Cementing Sevices Operations Ltd. Full timeUnder the direction of their department Manager, the Shophand is responsible for various up-keep and maintenance duties such as cleaning shop, picking up tools, sweeping floors, emptying trash cans and other tasks as required. This position is considered to be a safety-sensitive position. Job Responsibilities - Keep the shop and yard clean, including:...
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Food Service Operations Manager
3 weeks ago
Fort Saskatchewan, Alberta, Canada McDonald's Restaurant Full timeWe are seeking a Food Service Operations Manager to join our team at McDonald's Restaurant. This is a permanent full-time position with a salary of $60,000 per year.About the RoleAs a Food Service Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurant. This includes supervising staff, managing inventory,...
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Automotive Service Manager
6 months ago
Fort Saskatchewan, Canada Straightline Dodge Full time**Automotive Service Manager for a growing industrial based Chrysler, Dodge, Jeep, Ram dealership in Fort Saskatchewan.** Straightline Dodge is looking for an experienced Service Manager to take over operations and continue our success in the market while leading out team of advisors and technicians to new levels. Previous experience and knowledge with...