Administrative Support Specialist

4 weeks ago

Vancouver, British Columbia, Canada KLAY NELSON FINANCIAL SERVICES INC Full time

We are seeking an Administrative Support Specialist to join our team at KLAY NELSON FINANCIAL SERVICES INC. This role will provide administrative support to our operations team, ensuring the smooth day-to-day functioning of our office.

Key Responsibilities
  • Establish and implement policies and procedures to maintain a well-organized office environment.
  • Record and prepare minutes of meetings, seminars, and conferences to ensure accurate documentation.
  • Determine and establish office procedures and routines to optimize productivity.
  • Schedule and confirm appointments to ensure timely meetings and events.
  • Answer telephone and relay telephone calls and messages to provide excellent customer service.
  • Compile data, statistics, and other information to support business decisions.
  • Oversee the preparation of reports to provide insights into our operations.
  • Set up and maintain manual and computerized information filing systems to ensure easy access to information.
  • Provide customer service to internal and external clients, responding to their inquiries and concerns.
  • Maintain and manage digital databases to ensure accurate and up-to-date information.
  • Consult with clients after sale to provide ongoing support and ensure their satisfaction.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • 2 years to less than 3 years of experience in an administrative role.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and other software applications.

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