Lead Music Retail Manager

2 weeks ago


Toronto ON, Canada Steve's Music Store Inc. Full time
Steve's Music Store Inc.

**Job Summary:**
We are seeking a highly skilled and experienced retail leader to join our team as a Lead Music Retail Manager. This is a full-time, permanent position that offers a competitive salary and comprehensive benefits package.

**Estimated Salary:** $67,275 annual salary (subject to periodic raises)

**About the Role:**
As a Lead Music Retail Manager, you will be responsible for overseeing the day-to-day operations of our store, including managing sales staff, maintaining visual merchandising standards, and ensuring excellent customer service. You will also be responsible for reporting on buying trends, conducting personnel performance appraisals, and assisting with the development of strategies to expand store traffic and optimize profitability.

**Key Responsibilities:**
* Manage sales staff to meet sales goals by providing training, motivation, and feedback* Maintain outstanding store condition and visual merchandising standards* Report on buying trends, customer needs, profits, etc.* Conduct personnel performance appraisals to assess training needs and build career paths* Deal with all issues that arise from staff or customers* Conduct POS sales transactions, returns, and price overrides* Assist and advise customers in purchasing musical instruments, as well as use and care of merchandise* Ensure high levels of customer satisfaction through excellent service* Assist and advise head office staff in developing strategies to expand store traffic and optimize profitability

**Requirements:**
* 2 years of work experience as a retail supervisor in the music industry* College diploma* Strong leadership and communication skills* Ability to work in a fast-paced environment* Knowledge of the music industry and products* Excellent problem-solving and analytical skills

**Benefits:**
* Disability insurance* Dental insurance* Extended medical insurance* Comprehensive benefits package

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