Piano Sales Specialist

6 months ago


Greater Toronto Area, Canada Merriam Music Full time

Merriam Music is a multi-location, family-owned business based in Oakville, Ontario. The business operates two primary sales divisions, one focused on music education, one on piano retail. In both categories, Merriam is considered a leader in terms of market share, marketing effectiveness, and quality of product. The company is focused on growth in all divisions and seeking talented and driven individuals who are seeking employment in an accountable, organized, highly supportive, and very goal-oriented work culture.
- Enjoys goal-oriented problem-solving, who is energized by challenges rather than frustrated or discouraged
- Is highly organized and excels in personal time management
- Is comfortable with, and thrives in a competitive environment
- Is comfortable starting conversations with strangers, when needed
- Enjoys learning technical or mechanical details about their hobbies or areas of interest
- Has a strong vocabulary, and is an effective written and verbal communicator
- Is able to make consistently positive first impressions on those around them

**Required Experience**:

- Some experience playing an instrument, piano preferably, at _any _level
- Post-secondary education of any discipline
- At least 5 years of prior work experience, with available references
- Fluency with current cloud productivity software and basic workflows

**Preferred Experience**:

- At least 2 years of sales experience (inside or outside)
- Comfortable playing piano in front of others, at a basic to intermediate level

**Accountabilities**:
1. Assist and sell to customers (walk-ins, callers, leads generated through online marketing, school clients, etc.) to make an educated decision about instrument
- Answer incoming phone calls, where you'll qualify and connect with customers
- Assist walk-ins with questions. Provide them with a thorough sales presentation based on their area of interest.
- Develop and manage a pipeline of sales prospects in line with company policies and systems

2. Understand Merriam Music product offerings and market positioning at an expert level

3. Ability to work at any Merriam Pianos location when required
- Currently there are 3 locations: Oakville, Vaughan and Toronto

4. Participate in professional development
- Participate in ongoing training and development
- Participate in weekly team meetings to strategize reaching sales targets through promotions and initiatives

**Salary Expectations & Benefits**:
Merriam Music full-time employees enjoy membership in a co-op benefits package, which offers coverages for dental, medical, and other various benefits.

**Job Types**: Full-time, Commission, Permanent

Pay: $60,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Sales: 2 years (preferred)
- Customer service: 5 years (preferred)

**Location**:

- Greater Toronto Area, ON (preferred)

Work Location: In person



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