Retail Store Operations Manager

5 days ago


Lower Sackville, Nova Scotia, Canada Ultramar Full time

Are you passionate about retail leadership and customer service? Ultramar is seeking a skilled Retail Store Operations Manager to join our team.

About the Role

We are looking for an experienced Retail Store Operations Manager to oversee the daily operations of our retail store, ensuring excellent customer service and sales results. As a key member of our team, you will be responsible for managing a team of 3-4 employees, providing guidance and support to ensure seamless store operations.

Key Responsibilities
  • Hire, train, and develop a high-performing team of sales associates and supervisors to meet business objectives.
  • Develop and implement effective sales strategies, driving revenue growth through merchandise planning, visual merchandising, and in-store promotions.
  • Maintain a high level of customer satisfaction by resolving customer complaints, addressing customer feedback, and continuously improving the shopping experience.
  • Ensure accurate inventory management, including receiving, stocking, and maintaining a clean and organized store environment.
  • Serve as a role model and mentor, providing coaching and development opportunities to enhance employee skills and knowledge.

Requirements

To be successful in this role, you will need:

  • A minimum of 1 year of retail management experience, with a proven track record of leading high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and suppliers.
  • Strong problem-solving and analytical skills, with the ability to adapt to changing priorities and deadlines.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

Benefits

We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience, plus benefits and bonuses.

About Ultramar

Ultramar is a dynamic retail organization committed to delivering exceptional customer experiences and fostering a positive, inclusive workplace culture. We are proud to serve our community and provide opportunities for personal and professional growth.

What's Next?

If you're passionate about retail leadership and customer service, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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