Food and Beverage Team Lead

6 days ago

Halifax, Nova Scotia, Canada Marriott International, Inc Full time

Job Summary

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Marriott International, Inc. As a Food and Beverage Supervisor, you will be responsible for ensuring the smooth operation of our food and beverage services, providing exceptional customer service, and leading a team of staff to deliver outstanding results.

Key Responsibilities

  • Lead a team of staff to ensure optimum service and meet guest needs
  • Inspect grooming and attire of staff, and rectify any deficiencies
  • Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well-being of guests
  • Complete work orders for maintenance repairs
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Follow all company and safety and security policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience

About Marriott International, Inc.

Marriott International, Inc. is a global hospitality company that operates a portfolio of brands, including JW Marriott, Marriott Hotels, and more. We are committed to providing exceptional customer service and creating memorable experiences for our guests. As a Food and Beverage Supervisor with Marriott International, Inc., you will be part of a dynamic team that is dedicated to delivering outstanding results and exceeding guest expectations.

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