Senior Claims Specialist, Education and Training

1 day ago


Toronto, Ontario, Canada Northbridge Financial Corporation Full time
Senior Claims Specialist, Education and Training

We are seeking a highly skilled Senior Claims Specialist to join our team at Northbridge Financial Corporation. As a Senior Claims Specialist, you will play a key role in identifying and making recommendations to improve our overall Claims Customer Experience.

Key Responsibilities:

  • Conduct detailed file reviews and contribute to the compilation of quarterly Claims Quality Audits
  • Identify areas requiring educational solutions and contribute to the design, development, and delivery of educational materials
  • Participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management

Requirements:

  • Post-Secondary Education in an Insurance focused program or related program
  • Completed or working towards the CIP designation
  • Bilingualism in English and French an asset
  • Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits and Casualty
  • Prior Adult Learning experience, including all phases of the Learning Cycle

We offer a competitive salary and a comprehensive benefits package, including hybrid work arrangements, employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more. We are committed to creating an inclusive workplace for all and welcome applications from diverse candidates.



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