Senior Claims Specialist, Education and Training

1 month ago

Toronto, Ontario, Canada Northbridge Financial Corporation Full time
Job Title: Senior Claims Specialist, Education and Training

We are seeking a highly skilled Senior Claims Specialist to join our team at Northbridge Financial Corporation. As a Senior Claims Specialist, you will play a key role in identifying and making recommendations to improve our overall Claims Customer Experience.

Key Responsibilities:
  • Conduct detailed file reviews and contribute to the compilation of quarterly Claims Quality Audits
  • Identify areas requiring educational solutions and contribute to the design, development, and delivery of educational materials
  • Participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management
Requirements:
  • Post-Secondary Education in an Insurance focused program or related program
  • Completed or working towards the CIP designation
  • Bilingualism in English and French an asset
  • Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits and Casualty
  • Prior Adult Learning experience, including all phases of the Learning Cycle
What We Offer:
  • Competitive salaries and support for your financial health
  • Flexible health benefits and wellness programs
  • Education assistance to complete your CIP, FCIP, CRM or other courses desired
  • Internal mobility and leadership training and mentoring programs

We are committed to creating an inclusive workplace for all. If you are passionate about working in a dynamic team and making a difference, we encourage you to apply.

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