Senior Claims Specialist, Education and Training

2 days ago


Toronto, Ontario, Canada Northbridge Financial Corporation Full time
About the Role

We are seeking a highly skilled Senior Claims Specialist to join our team at Northbridge Financial Corporation. As a Senior Claims Specialist, you will play a key role in identifying and making recommendations to improve our overall Claims Customer Experience.

Key Responsibilities
  • Conduct detailed file reviews and contribute to the compilation of quarterly Claims Quality Audits
  • Identify areas requiring educational solutions and contribute to the design, development, and delivery of educational materials
  • Participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management
Requirements
  • Post-Secondary Education in an Insurance focused program or related program
  • Completed or working towards the CIP designation
  • Bilingualism in English and French an asset
  • Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits and Casualty
  • Prior Adult Learning experience, including all phases of the Learning Cycle
What We Offer
  • Competitive salaries and support for financial health through employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs
  • Education assistance to complete CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs
About Us

We're Northbridge Financial Corporation, a 100% Canadian company owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future.



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