Senior Customer Success Lead
3 weeks ago
As a Senior Customer Success Manager, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes. You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy for our services.
Key Responsibilities- Collaborate with customers to understand their business needs and goals
- Develop and implement customer success plans to drive strategic alignment and growth
- Lead cross-functional teams to deliver exceptional customer experiences
- Monitor and analyze customer health to identify opportunities for improvement
- Develop and maintain relationships with key stakeholders to ensure customer satisfaction and loyalty
- Proven experience in customer success management, preferably in a SaaS environment
- Strong understanding of customer needs and business outcomes
- Excellent communication and interpersonal skills
- Ability to analyze complex data and develop actionable insights
- Experience with customer success tools and technologies
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Senior Customer Success Manager
4 weeks ago
Montreal, Quebec, Canada Coveo Full timeThe OpportunityCoveo is seeking a Senior Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for ensuring our customers achieve their strategic business outcomes through our solutions and capabilities.Your Key ResponsibilitiesCollaborate with customers to understand their business needs and...
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Senior Customer Success Manager
4 weeks ago
Montreal, Quebec, Canada Coveo Full timeThe OpportunityCoveo is seeking a Senior Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for ensuring our customers achieve their strategic business outcomes through our solutions and capabilities.Your Key ResponsibilitiesCollaborate with customers to understand their business needs and...
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Senior Data Insights Specialist
2 months ago
Montreal, Quebec, Canada Customer Labs Full timeAbout Customer LabsWe are a leading company in the field of customer experience improvement, and we are looking for a talented Senior Analytics Engineer to join our team.Job SummaryWe are seeking a highly skilled Senior Analytics Engineer to lead our data-driven initiatives and drive business growth through data insights. The ideal candidate will have a...
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Senior Data Insights Specialist
2 months ago
Montreal, Quebec, Canada Customer Labs Full timeAbout Customer LabsWe are a leading company in the field of customer experience improvement, and we are looking for a talented Senior Analytics Engineer to join our team.Job SummaryWe are seeking a highly skilled Senior Analytics Engineer to lead our data-driven initiatives and drive business growth through data insights. The ideal candidate will have a...
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Senior Customer Success Manager, Service
4 weeks ago
Montreal, Quebec, Canada Coveo Full timeThe ChallengeAs a Senior Customer Success Manager, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes.You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy for our solutions.Key...
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Senior Customer Success Manager, Service
4 weeks ago
Montreal, Quebec, Canada Coveo Full timeThe ChallengeAs a Senior Customer Success Manager, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes.You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy for our solutions.Key...
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Senior Customer Success Manager, Service
1 month ago
Montreal, Quebec, Canada Coveo Full timeThe ChallengeAs a Senior Customer Success Manager at Coveo, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes. You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy.Your Key...
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Senior Customer Success Manager, Service
1 month ago
Montreal, Quebec, Canada Coveo Full timeThe ChallengeAs a Senior Customer Success Manager at Coveo, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes. You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy.Your Key...
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Digital Customer Success Principal Director
3 weeks ago
Montreal, Quebec, Canada Banque Nationale du Canada Full timeSenior Director of Customer Success Job DescriptionAt Banque Nationale du Canada, we're seeking a Senior Director of Customer Success to lead our team in creating a distinctive customer experience through innovative digital approaches. Your expertise and leadership will have a positive impact on our customers' experiences.Key Responsibilities:Create and...
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Senior Customer Success Manager
3 weeks ago
Montreal, Quebec, Canada Coveo Full timeThe ChallengeCoveo is seeking a seasoned Senior Customer Success Manager to join our team. As a key member of our Customer Success Management team, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes.You will embark on a mission to enhance customer engagement, foster product...
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Senior Customer Success Manager
2 months ago
Montreal, Quebec, Canada Coveo Full timeThe ChallengeAs a Senior Customer Success Manager at Coveo, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes. Your mission will be to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy by aligning on mutually agreed-upon...
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Senior Customer Success Manager
2 months ago
Montreal, Quebec, Canada Coveo Full timeThe ChallengeAs a Senior Customer Success Manager at Coveo, you will collaborate with our customers to ensure that our solutions and capabilities align with their strategic business outcomes. Your mission will be to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy by aligning on mutually agreed-upon...
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Senior Data Insights Specialist
4 weeks ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to improve customer experience at Customer Labs.Main Responsibilities:Analyze customer data to identify patterns and trends.Develop and maintain analytics dashboards to support business decisions.Collaborate with cross-functional teams to integrate data insights...
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Senior Data Insights Specialist
4 weeks ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to improve customer experience at Customer Labs.Main Responsibilities:Analyze customer data to identify patterns and trends.Develop and maintain analytics dashboards to support business decisions.Collaborate with cross-functional teams to integrate data insights...
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Senior Data Insights Specialist
1 month ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to drive customer experience improvements.Main Responsibilities:Analyze customer data to identify trends and opportunities for growth.Develop and maintain data-driven analytics dashboards to inform business decisions.Collaborate with cross-functional teams to...
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Senior Data Insights Specialist
1 month ago
Montreal, Quebec, Canada Customer Labs Full timeSenior Analytics EngineerThis role is focused on leveraging advanced analytics and data insights to drive customer experience improvements.Main Responsibilities:Analyze customer data to identify trends and opportunities for growth.Develop and maintain data-driven analytics dashboards to inform business decisions.Collaborate with cross-functional teams to...
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Digital Customer Success Principal Director
3 weeks ago
Montreal, Quebec, Canada Banque Nationale du Canada Full timeSenior Director of Customer SuccessAt Banque Nationale du Canada, we're looking for a Senior Director of Customer Success to join our team. As a key member of our leadership team, you will be responsible for creating and executing a digital customer experience strategy that drives business growth and customer satisfaction.Key Responsibilities:Develop and...
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Digital Customer Success Principal Director
3 weeks ago
Montreal, Quebec, Canada Banque Nationale du Canada Full timeSenior Director of Customer SuccessAt Banque Nationale du Canada, we're looking for a Senior Director of Customer Success to join our team. As a key member of our leadership team, you will be responsible for creating and executing a digital customer experience strategy that drives business growth and customer satisfaction.Key Responsibilities:Develop and...
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Senior Customer Success Manager, Service
1 day ago
Montreal, Quebec, Canada Coveo Full timeThe Role: As a Senior Customer Success Manager at Coveo, you will collaborate with our customers to ensure our solutions and capabilities align with their strategic business outcomes. Your mission will be to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate advocacy by aligning on mutually agreed-upon focus...
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Senior Customer Success Manager, Service
3 weeks ago
Montreal, Quebec, Canada Coveo Full timeThe OpportunityCoveo is seeking a Senior Customer Success Manager to join our team. As a Senior CSM, you will collaborate with our customers to ensure our solutions and capabilities align with their strategic business outcomes.You will embark on a mission to enhance customer engagement, foster product adoption, elevate satisfaction levels, and cultivate...