Digital Customer Success Principal Director

4 weeks ago


Montreal, Quebec, Canada Banque Nationale du Canada Full time
Senior Director of Customer Success Job Description

At Banque Nationale du Canada, we're seeking a Senior Director of Customer Success to lead our team in creating a distinctive customer experience through innovative digital approaches. Your expertise and leadership will have a positive impact on our customers' experiences.

Key Responsibilities:

  • Create and engage a digital team to deliver exceptional customer experiences.
  • Develop and implement strategies to mobilize leadership and expertise across the organization.
  • Collaborate with cross-functional teams to drive customer success initiatives.
  • Analyze customer feedback and data to inform business decisions.

About the Role:

This is a unique opportunity to shape the future of customer success at Banque Nationale du Canada. If you're a strategic leader with a passion for digital innovation, we encourage you to apply.



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