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FT Counter Manager, Fragrance Specialist

3 months ago


Toronto, Ontario, Canada Hudson's Bay Full time

About the Role:

We are seeking a skilled and customer-focused Fragrance Counter Lead to join our team at Hudson's Bay. As a Fragrance Counter Lead, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a team of fragrance specialists.

Key Responsibilities:

  • Analyze business metrics to develop action plans that address opportunities and positively impact the business.
  • Build and maintain strong relationships with customers, vendors, and colleagues.
  • Lead and motivate a team of fragrance specialists to achieve sales goals and provide exceptional customer service.
  • Develop and implement strategies to drive sales growth and increase customer loyalty.
  • Stay up-to-date on product knowledge, trends, and industry developments to provide expert advice to customers.
  • Collaborate with cross-functional teams to achieve business objectives and improve processes.

Requirements:

  • 2-5 years of experience in a sales or leadership role in the cosmetics industry.
  • Knowledge of skin and body care treatments.
  • Certified Make-up Artist.
  • Excellent communication, leadership, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous Associate discount program.
  • Ongoing training and development opportunities.

Hudson's Bay is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. If you require accommodations during the application or interview process, please let us know.