Fragrance Experience Specialist

7 days ago


Toronto, Ontario, Canada Jo Malone London Full time
Fragrance Experience Specialist

At Jo Malone London, we're seeking a Fragrance Experience Specialist to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a keen eye for fragrance.

As a Fragrance Experience Specialist, you will be responsible for creating personalized fragrance experiences for our customers. You will work closely with our customers to understand their preferences and recommend fragrances that meet their unique tastes.

This role requires strong communication skills, a passion for luxury retail, and the ability to work in a fast-paced environment. If you're looking for a challenging and rewarding opportunity, we encourage you to apply.

About the Role:

  • Create Personalized Fragrance Experiences: Work with customers to understand their preferences and recommend fragrances that meet their unique tastes.
  • Deliver Exceptional Customer Service: Provide outstanding customer service and ensure that every customer leaves feeling satisfied and engaged.
  • Build Relationships: Build relationships with customers and colleagues to drive sales and improve customer satisfaction.
  • Stay Up-to-Date: Stay up-to-date on new products, trends, and promotions to provide expert advice to customers.
  • Meet Sales Goals: Meet or exceed sales goals by providing exceptional customer service and recommending products that meet customers' needs.

Requirements:

  • Luxury Retail Experience: 1+ years of experience in luxury retail.
  • Excellent Communication Skills: Strong communication skills, both written and verbal.
  • Fragrance Knowledge: Passion for fragrances and knowledge of our product range.
  • Sales Experience: Proven sales experience and ability to meet sales goals.

What We Offer:

  • Competitive Salary: $17.50-$25.00 per hour (dependent on experience).
  • Benefits Package: Comprehensive benefits package including health insurance, dental insurance, vision insurance, and more.
  • Opportunities for Advancement: Opportunities for advancement within the company.
  • Discounts: Discounts on products and services.

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