Retail Operations Manager

2 weeks ago


Calgary, Alberta, Canada Michael Hill Full time

About Michael Hill

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  • Michael Hill is a market leading, premium jewellery brand operating across Australia, New Zealand, and Canada.">
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Opportunity Overview

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This role offers an exciting opportunity for a motivated professional to take the next step in their career. As a Retail Operations Manager, you will be responsible for overseeing store operations, alongside and in the absence of the Store Manager.

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About the Role

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The Assistant Store Leader position requires a dedicated individual who can improve the performance of other team members and create a supportive culture within the store. You will work closely with the Store Manager to create meaningful relationships, provide ongoing coaching and mentoring to team members, and lead by example to showcase exceptional customer service skills.

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Key Responsibilities

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  • Oversee store operations, including staff management, inventory control, and visual merchandising.">
  • Develop and implement strategies to improve store performance, increase sales, and enhance customer experience.">
  • Mentor and coach team members to achieve their full potential.">
  • Foster a positive and inclusive work environment that promotes teamwork and collaboration.">
  • Work closely with the Store Manager to drive business results and achieve goals.">
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Requirements

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  • At least 2 years of experience in a retail leadership role.">
  • Proven track record of improving store performance and increasing sales.">
  • Excellent communication, interpersonal, and problem-solving skills.">
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.">
  • Strong analytical and decision-making skills.">
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What We Offer

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  • A competitive salary of $80,000 - $100,000 per year.">
  • A comprehensive benefits package, including health insurance, superannuation, and paid leave.">
  • Ongoing training and development opportunities to help you grow your career.">
  • A dynamic and supportive work environment that promotes teamwork and collaboration.">
  • The opportunity to work for a well-established and reputable company with a strong commitment to sustainability and social responsibility.">
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About Us

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Michael Hill is a market-leading, premium jewellery brand operating across Australia, New Zealand, and Canada. We are committed to becoming a more sustainable and ethically responsible business, protecting our ecosystem and contributing to the communities we serve in meaningful ways.



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