Retail Operations Manager

7 hours ago


Calgary, Alberta, Canada Dollarama L.P. Full time
About the Role

We are seeking an experienced Retail Operations Manager to join our team at Dollarama L.P. This is a key role that involves managing and overseeing the daily retail store operation, including day-to-day operations, visual merchandising activities, performance management, recruitment and training of new employees, scheduling and inventory management.

Responsibilities:
  • Overseeing all store operations and ensuring compliance with company policies and strategies
  • Leading, motivating, and developing store staff to achieve performance goals
  • Helping with store merchandising, shelf stocking, and unboxing daily shipments
  • Delivering exceptional customer service and resolving complex issues
  • Implementing and maintaining visual merchandising standards based on company strategy
  • Ensuring store safety and cleanliness standards are maintained
  • Performing cash management, store opening, and closing duties as needed
  • Providing employee performance feedback as needed
  • Assigning tasks to the team
Requirements:
  • Minimum of two years' experience in the retail industry
  • Minimum of two years' experience in a team management position
  • Open availability required (day, evening, weekend)
  • Excellent communication and decision-making capabilities
  • Proven leadership and team management skills
  • Strong problem-solving abilities
  • Ability to multitask, prioritize, work in a dynamic, fast-paced, and high-volume environment
What We Offer:
  • A stimulating and diverse working environment
  • Competitive compensation, bonus plan, and benefits package
  • Company-matched pension plan
  • Tailor-made training program and integration process
  • Opportunity to continue to develop retail and management skills and pursue a career within the company

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and location.



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