Multi-Service Center Operations Manager
2 days ago
At COGIR Immobilier, we strive to make a positive impact on the lives of our residents. Our commitment to building strong relationships with our clients and partners is at the heart of our corporate philosophy.
Job DescriptionThe Multi-Service Center Coordinator plays a pivotal role in ensuring the success and smooth operation of our multi-service center. As the primary point of contact for business partners and service users, you will be responsible for prospecting new customers and partners, while maintaining existing relationships.
This is a full-time, day shift position that requires excellent communication and organizational skills. You will work closely with various departments to plan, organize, direct, and control all activities related to the proper functioning of the multi-service center.
Key Responsibilities- Ensure compliance with partner files, including accreditations and insurance
- Maintain high standards of quality customer service and physical locations within the CMS
- Meet customer satisfaction objectives for residents and partners
- Develop existing services by optimizing partner visibility
- Establish intervention plans as needed
- Build and maintain relationships with potential clients and CMS partners
- Keep CMS data up to date by maintaining various registers
- Organize and coordinate CMS events
- Contribute to market development activities and stay informed about job market opportunities
- Participate in management committee meetings to improve processes
- Solicit potential clients through phone calls, networking, and email to promote business relationships and appointments
- High school diploma with experience in sales and customer service
- Minimum 2 years of experience in a similar field
- Advanced knowledge of Microsoft Office (Word, Excel, Outlook) and the Internet
- Holds a valid driver's license
- Experience in personnel management (asset)
- Cellular provided
- Computer provided
- Uniform provided
- Free parking
- To be discussed
- Group insurance
- Social leave
- Employee Assistance Program
- Vacation
- Consistent schedule
$22-$24.50 per hour
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