Route Operations Manager

2 weeks ago

Verdun South, Canada Waste Management Canada Full time
Job Title: Route Operations Manager

About the Role:
This is a fantastic opportunity to join our team at Waste Management Canada as a Route Operations Manager. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day management of our collection routes and driver/laborer performance.

About You:
We are looking for a highly organized and detail-oriented individual with experience in transportation, logistics, warehousing, or solid waste operations. Your strong coaching and leadership skills will enable you to effectively manage your team and drive results.

Key Responsibilities:
- Organize and schedule all necessary resources required to accomplish activities
- Coordinate daily operational needs with Maintenance team
- Plan, distribute, monitor, and follow-up daily route assignments to ensure customers are serviced per company standards and agreements
- Manage the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues
- Monitor driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule)
- Review weekly demand / volume for routes, determine potential gains from re-routing, and recommend re-routes to the routing specialist
- Set and monitor productivity, service, and safety targets for each route and driver
- Assist with data collection and reporting required for incentive pay programs
- Promote a union-free atmosphere and where appropriate, establish collaborative relations with unions
- Work with functional groups to resolve employee relations and labor relations issues
- Acquire and coordinate temporary workers assigned to assist drivers on routes
- Ensure that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies
- Conduct Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining

Requirements:
- Associate's Degree (accredited), or High School Diploma or GED (accredited) in lieu of diploma
- Two years of relevant work experience in transportation, logistics, warehousing, or solid waste operations

Benefits:
At Waste Management Canada, we offer a competitive total compensation package including medical, dental, vision, life insurance, and short-term disability. You will also receive paid vacation, holidays, and personal days. Estimated salary range: $65,000-$85,000 annually.

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