Healthcare Liaison Coordinator
5 days ago
Spectrum Health Care is hiring a Part Time Healthcare Liaison Coordinator to work at our Markham office. The ideal candidate will provide exceptional client service and support, act as a liaison between patients, clients, and clinical staff, and work collaboratively with community PSW and Nurses.
About the Role:
- Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
- Liaises with clients, staff, and community partners
- Acts as a problem solver for clients and responds to inquiries from LHIN and employees
- Reports client and staff concerns to Home Support Supervisor
- Liaises with the LHIN representatives regarding client care
- Collects and enters all pertinent client data into computer system
- Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program
About You:
- Minimum of 2 years working in an office setting
- Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
- Ability to multitask and prioritize
- High school diploma or equivalent
- Excellent English written and verbal communication skills (Additional language skills considered an asset)
- Excellent customer service and organizational skills
- Proficient in Word, Outlook and ability to learn proprietary software
- Medical terminology knowledge an asset but not required
- Additional Language skills an asset
Compensation and Benefits:
We offer a competitive hourly rate of approximately $18-$22 per hour, depending on experience. In addition, you will have access to comprehensive benefits, including health and dental insurance, retirement savings plan, and paid time off.
About Spectrum Health Care:
Spectrum Health Care is a leading home healthcare provider that has been recognized as one of Canada's Best Managed Companies. We are committed to fostering a culture of diversity, equity, and inclusion within our organization, and we strive to attract, engage, and develop a workforce that reflects the diverse communities that we serve.
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