Healthcare Liaison Coordinator

5 days ago


Markham, Ontario, Canada Spectrum Health Care Full time

Spectrum Health Care is hiring a Part Time Healthcare Liaison Coordinator to work at our Markham office. The ideal candidate will provide exceptional client service and support, act as a liaison between patients, clients, and clinical staff, and work collaboratively with community PSW and Nurses.

About the Role:

  • Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
  • Liaises with clients, staff, and community partners
  • Acts as a problem solver for clients and responds to inquiries from LHIN and employees
  • Reports client and staff concerns to Home Support Supervisor
  • Liaises with the LHIN representatives regarding client care
  • Collects and enters all pertinent client data into computer system
  • Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

About You:

  • Minimum of 2 years working in an office setting
  • Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
  • Ability to multitask and prioritize
  • High school diploma or equivalent
  • Excellent English written and verbal communication skills (Additional language skills considered an asset)
  • Excellent customer service and organizational skills
  • Proficient in Word, Outlook and ability to learn proprietary software
  • Medical terminology knowledge an asset but not required
  • Additional Language skills an asset

Compensation and Benefits:

We offer a competitive hourly rate of approximately $18-$22 per hour, depending on experience. In addition, you will have access to comprehensive benefits, including health and dental insurance, retirement savings plan, and paid time off.

About Spectrum Health Care:

Spectrum Health Care is a leading home healthcare provider that has been recognized as one of Canada's Best Managed Companies. We are committed to fostering a culture of diversity, equity, and inclusion within our organization, and we strive to attract, engage, and develop a workforce that reflects the diverse communities that we serve.



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