Technical Support Specialist

4 weeks ago


Toronto, Ontario, Canada WZMH Architects Full time
Job Title: Technical Support Specialist - IT Infrastructure

We are seeking a highly skilled Technical Support Specialist to join our IT team at WZMH Architects. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients.

Key Responsibilities:
  • Provide technical support and troubleshooting for computer systems, networks, and software applications.
  • Install, configure, and maintain computer systems, networks, and software applications.
  • Develop and maintain technical documentation and knowledge base.
  • Collaborate with other IT teams to resolve technical issues and improve IT services.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of experience in technical support and troubleshooting.
  • Strong knowledge of computer systems, networks, and software applications.
  • Excellent communication and problem-solving skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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