Technical Support Specialist

4 weeks ago

Toronto, Ontario, Canada Deliverance Consulting INC Full time

Job Title: Technical Support Specialist

Job Summary: Deliverance Consulting INC is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users, troubleshooting issues, and implementing solutions.

Key Responsibilities:

  • Provide technical support to users via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer hardware, software, and networks
  • Implement solutions to technical problems, including configuring systems and installing software
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and maintain technical knowledge and procedures

Requirements:

  • College/CEGEP diploma in a related field
  • 1-7 months of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Working Conditions:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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