Furniture Store Supervisor Leadership Role

3 weeks ago


Kelowna, British Columbia, Canada Hometown Furniture Kelowna Full time
About the Job

We are seeking an experienced Retail Store Supervisor to lead our team at Hometown Furniture Kelowna. As a key member of our store management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Assign sales workers to duties effectively, maximizing productivity and efficiency.
  • Authorize returns of merchandise in accordance with our return policy.
  • Create and manage work schedules to meet business needs.
  • Sell furniture and home decor products to customers, providing excellent sales skills and product knowledge.
  • Analyze sales volumes, merchandising, and personnel matters to inform business decisions.
  • Address customer requests, complaints, and supply shortages promptly and professionally.
  • Maintain accurate inventory levels, including organization and stock rotation.
  • Supervise and coordinate activities of sales staff, providing guidance and support as needed.
Requirements and Qualifications
  • Secondary (high) school graduation certificate or equivalent experience.
  • A strong track record of leadership, sales, and customer service experience.
Work Conditions and Physical Capabilities
  • Fast-paced retail environment.
  • Ability to work under pressure while maintaining attention to detail.
Personal Suitability
  • Excellent client focus and interpersonal skills.
  • Organized and efficient in all aspects of work.
  • Able to work collaboratively as part of a team.
Estimate Salary Range

The estimated annual salary for this role is between $55,000-$65,000 CAD, depending on experience and qualifications. Benefits include competitive compensation, opportunities for advancement, and a dynamic work environment.



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