Restaurant Operations Manager

1 week ago

Stratford, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Restaurant Operations Manager to join our team at Tim Hortons. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Operational Planning: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate employee performance and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory to ensure that all necessary supplies are available.
  • Health and Safety: Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Planning and Scheduling: Prepare floor plans and scheduling to optimize restaurant operations.
  • Leadership: Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Support for Diverse Groups
  • Accessibility: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Cross-Cultural Training: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
  • Youth Support: Provide awareness training to employees to create a welcoming work environment for youth.
  • Veteran Support: Provide awareness training to employees to create a welcoming work environment for Veterans.
  • Indigenous Support: Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Mature Worker Support: Apply hiring policies that discourage age discrimination.
  • Visible Minority Support: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Work Term: Permanent

Work Language: English

Hours: 35 hours per week

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