Restaurant Operations Manager
4 weeks ago
Restaurant Manager Job Description
At Tim Hortons, we are seeking a skilled Restaurant Manager to lead our team and drive business success. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a clean and safe environment.
Key Responsibilities:
- Operational Excellence: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
- Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
- Team Leadership: Conduct performance reviews, organize and maintain inventory, and ensure health and safety regulations are followed.
- Customer Service: Address customers' complaints or concerns and provide a welcoming environment for all guests.
- Planning and Organization: Prepare floor plans and scheduling to ensure smooth operations and efficient use of resources.
Requirements:
- 7 months to less than 1 year of experience in a similar role.
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Ability to work in a fast-paced environment and make decisions quickly.
- Excellent communication and leadership skills.
Benefits:
- Permanent position with 35 hours per week.
- English language of work.
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