Restaurant Operations Manager

5 days ago


Stratford, Ontario, Canada KFCTaco BellPizza Hut Full time

As a key member of our team, the Restaurant Operations Manager plays a vital role in ensuring seamless day-to-day operations at our restaurant.

About the Role

We are seeking an experienced and results-driven individual to oversee the entire operation of our restaurant, including managing staff, implementing procedures, and maintaining high standards of customer service.

Key Responsibilities
  • Lead and manage a high-performing team to achieve sales growth, customer satisfaction, and employee engagement targets.
  • Determine and implement operational strategies to drive business success, improve efficiency, and reduce costs.
  • Conduct regular performance reviews to identify areas for improvement and provide constructive feedback to staff.
  • Address customer complaints and concerns promptly and professionally, ensuring excellent customer service standards are maintained.
  • Plan, organize, direct, control, and evaluate daily restaurant operations to ensure smooth execution and maximum productivity.
Requirements and Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a similar management position within the fast-food industry.
  • Proven track record of delivering results in a fast-paced environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire teams.
  • Solid understanding of financial management, including budgeting, forecasting, and cost control.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
Benefits

In return for your hard work and dedication, we offer:

  • A competitive salary range of $50,000 - $65,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including medical insurance, paid time off, and access to exclusive employee discounts.
  • The chance to work for a dynamic and innovative company that values its employees and is committed to excellence.
About Us

At our restaurant, we pride ourselves on serving high-quality food and providing exceptional customer service in a welcoming and inclusive environment. If you share our passion for delivering outstanding results and are looking for a challenging and rewarding career opportunity, please apply now



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