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Restaurant Operations Manager

2 months ago


Cornwall, Canada Shree Dhanlaxmi Inc. Full time
Restaurant Supervisor Job Description

Shree Dhanlaxmi Inc. is seeking a skilled Restaurant Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of food service staff.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports on food service operations, including food order summaries for the chef.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a food service establishment.
  • Language: English.
  • Work Hours: 40 hours per week.
Work Environment:

The Restaurant Supervisor will work in a fast-paced environment with tight deadlines, requiring strong communication and interpersonal skills. The role involves standing for extended periods, bending, crouching, kneeling, and walking.

Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure that food and service meet quality control standards.
  • Efficient Interpersonal Skills: Lead and motivate a team of food service staff.
  • Excellent Oral Communication: Communicate effectively with customers, staff, and management.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Team Player: Collaborate with other departments to achieve business objectives.